We strive to make the process of selling your home as easy and simple for you as we can. Because we’re so committed to making the customer experience as easy and stress free as possible we have created our customer pledge to you.
- All applicants will be initially contacted by phone whilst the property details are being prepared to generate immediate interest.
- Feedback will take place following all viewings.
- All offers on the property will be confirmed in writing.
- All buyers will be financially qualified by our Countrywide Mortgage Services consultant prior to a sale being agreed.
- We will agree a regular contact schedule with you to keep you updated on the sale progress.
- A further visit to the property will be organised with you to discuss the marketing of the property and any enhancements that need to be made.
- The property will be matched with all applicants held on our database and the property details emailed.
- A branded ‘for sale board‘ will be erected externally outside your property.
- Your property will be on 96%* of National Portals - Market Leading!
- Your property will be included in ‘National Campaigns’ - subject to timings.
Source: *Hitwise - March 2015 data and specifically pertains to portals on which we are visible in Britain