Reviews

Stratton Creber Countrywide Estate Agents has 41 reviews

  • Malc McCarthy, Padstow 30-Nov-2017
    Customer Experience

    Highly profession and efficient service

    i WENT MULTI AGENCY AND MOIRA AND HER STAFF AT PADSTOW WORKED SO HARD IN COMPARISON TO THE TWO OTHER BRANCHES. WE HAD FOUR VIEWINGS IN TOTAL WITH THREE BEING THROUGH SC. THERE COMMUNICATION WAS EXCEPTIONAL, THEY COULD HAVE DONE NO MORE TO MAKE THE SALE AS EASY AS POSSIBLE. I CAN'T PRAISE THE STAFF HIGHLY ENOUGH AND SHOULD ANY OF THEM LEAVE THEY WILL BE HARD TO REPLACE. MY OPINION OF THE SERVICE WAS HIGHLY PROFESSIONAL.

    Customer Relations Team 01-Dec-2017

    Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at Stratton Creber in the Padstow strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Moira and the entire team at the branch, many thanks. Sarah.

  • Valued Customer 10-Nov-2017
    Customer Experience

    Exceptional service and communication

    Exceptional service and communication – note that I was selling, not buying – which kept me informed at every stage of the process. Selling a property 'by remote control', at a distance of some 200 miles, it was reassuring to feel the whole process was being handled so well by the team at Stratton Creber Looe

    Customer Relations Team 11-Nov-2017

    Stratton Creber in Looe always aim to provide a helpful and supportive experience for all of our customers and I am really pleased that this was the experience you had when selling through us, especially at such a difference. Thank you for your great 5* review! Scott.

  • 09-Nov-2017
    Customer Experience

    My service feedback with Sales

    From start to finish the team at Looe and especially Adam at the Torpoint office, were very helpful, professional and informative during the recent sale of our holiday let property.

    Customer Relations Team 09-Nov-2017

    Thank you for your amazing 5* review of our dedicated team at Stratton Creber, Looe and Torpoint. It was brilliant to read that you found both our teams very helpful and professional during the recent sale of your holiday let property. Kind regards, Scott

  • Sue & Paul Smith, Padstow 03-Nov-2017
    Customer Experience

    Would use again.

    Professional from start to finish, working around the fact that we were selling a property operating as a holiday letting business. Achieved an excellent price and followed the sale through to completion. Would certainly use them again.

    Customer Relations Team 03-Nov-2017

    Thank you for the fantastic 5* review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Stratton Creber Countrywide in the Padstow branch. Kind regards, Sarah.

  • 02-Nov-2017
    Customer Experience

    My service feedback with Sales

    Very professional and cooperative

    Customer Relations Team 02-Nov-2017

    Thank you for the great review.  I'm pleased to see that you benefited from the efficient customer service provided by the  Stratton Creber Countrywide  team in Torpoint. However if you would like to give us further feedback as to how they could have made this a 5* experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah.

  • Michael Willmore, Newquay Cornwall 20-Oct-2017
    Customer Experience

    The whole team provided a wonderful service for a seamless transaction

    They excelled in all departments from the telephone reception on the first call to exchange of contracts. Milly and Lilly were always helpful and informative, and Trevor showed a level of enthusiasm and expertise rarely experienced. In addition all members of staff rang me back exactly as they said they would and regularly communicated the progress of the sale. An all round brilliant performance. Many thanks

    Customer Relations Team 25-Oct-2017

    Thank you for this for the wonderful 5* review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Milly, Lilly, Trevor and the team at Stratton Creber, Newquay. Kind regards, Sarah.

  • P. England, St. Austell 19-Oct-2017
    Customer Experience

    would certainly recommend them to anyone wishing to sell

    Very professional, we were kept up to date with every prospective viewer via e-mail Extremely courteous and helpful staff. available at all times to give advice. had our interests at heart and closed the sale in a short space of time.

    Customer Relations Team 25-Oct-2017

    Thank you for your fantastic 5* review for our Stratton Creber branch in St Austell. It is brilliant to read that you found the whole team very professional, extremely courteous and helpful. Thank you for your wonderfully kind recommendation. Scott

  • Sue Hill Valued Customer, Illogan, Cornwall 18-Oct-2017
    Customer Experience

    Thankyou for selling our bungalow swiftly and close to the asking price.

    You did what we expected and acted very professionally. You were very helpful while in the selling stages, but once our property was sold we did not have much more contact. We would have liked more feedback after each viewing, which we did not get until a serious interest was shown. We feel we should have been informed how every viewing went, whether positive or negative, to be given a chance to rectify negative opinions. Thankyou.

    Customer Relations Team 24-Oct-2017

    I am glad to read that over all your service was a positive experience. I was sorry to read that you felt we could have provided more feedback earlier in to the marketing period and I will pass this feedback along to the branch team. Kind regards, Scott

  • Valued Customer 05-Oct-2017
    Customer Experience

    Professional

    Friendly,helpful and professional.

    Customer Relations Team 05-Oct-2017

    Thank you for the great review. I am pleased to see that you found the Stratton Creber team in St Austell personable and efficient in their service delivery. Many thanks, Sarah.

  • Valued Customer 04-Oct-2017
    Customer Experience

    Would recommend Stratton Creber in Torpoint

    Stratton Creber in the shape of Claire Farley has given me excellent service throughout. She began by valuing our property foc and, when I went back to her to put the property on the market, she handled it all very professionally. Not only that, she was always welcoming when I dropped by the office and able to give me information as to the progress of the sale. I have no complaint at all. Thank you Claire.

    Customer Relations Team 05-Oct-2017

    Thank you for the wonderful 5* review and recommendation. It is great to see that you were able to take advantage of the straightforward, personal and dedicated approach to estate agency shown time and again by Claire and the team at Stratton Creber in Torpoint. Many thanks, Sarah.