Reviews

Stratton Creber Countrywide Estate Agents has 41 reviews

  • Valued Customer 13-Jan-2018
    Customer Experience

    Excellent

    All the staff we had contact with were always on the ball. They followed things up etc and we're excellent in liaising with the buyer.

    Customer Relations Team 13-Jan-2018

    Thank you for your brilliant 5* review of our hardworking and dedicated team at Stratton Creber in St Austell. It is wonderful to note that the level of service both you and your buyer received from the team could be described as 'Excellent' I will make sure your wonderful review is pass onwards to the branch team. Kind regards, Scott<br />

  • Valued Customer J Hanwell, Norwich 12-Jan-2018
    Customer Experience

    My service feedback with Sales

    Excellent organisation of things which I could not attend to because of large travelling distances with excellent feed back. I would recommend the Bodmin branch to anyone wanting to sell.

    Customer Relations Team 12-Jan-2018

    Thank you for the great recommendation and 5 star rating. The Stratton Creber team in Bodmin are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind regards, Sarah.<br />

  • Pinn, Bodmin 15-Dec-2017
    Customer Experience

    My service feedback with Sales

    The company made an accurate assessment and valuation of the property, marketed it efficiently and kept us fully in touch with discussions and negotiations over the sale.

    Customer Relations Team 16-Dec-2017

    Thank you Pinn for your 5* review of our dedicated team at Stratton Creber in Bodmin. It is great to read that you found their valuation accurate and found the marketing of your property effective. the team at Bodmin do always aim to keep all their clients informed throughout the sales process and I am pleased to see that on this occasion there was no exception. Kind regards, Scott.<br />

  • 14-Dec-2017
    Customer Experience

    Fantastic service : )

    An excellent service from start to finish. We found Stratton Creber extremely professional and efficient, yet with a genuine personal touch. Their assessment of our house value and of the local market was spot-on; the way they conducted viewings was impressive; and they even spent ages chasing up solicitors involved in our chain, and kept us informed about what was happening - which made a stressful process less worrying. We couldn't fault them. Their service was exemplary.

    Customer Relations Team 15-Dec-2017

    Thank you for taking the time to leave us your 5 star review of the excellent service you received from Stratton Creber in Liskeard. It is brilliant to read that the team were extremely professional and efficient and offered a genuine personal touch. It is also great to read that they kept you informed throughout and helped ease a very stressful process. Kind regards, Emma. <br />

  • Malc McCarthy, Padstow 30-Nov-2017
    Customer Experience

    Highly profession and efficient service

    i WENT MULTI AGENCY AND MOIRA AND HER STAFF AT PADSTOW WORKED SO HARD IN COMPARISON TO THE TWO OTHER BRANCHES. WE HAD FOUR VIEWINGS IN TOTAL WITH THREE BEING THROUGH SC. THERE COMMUNICATION WAS EXCEPTIONAL, THEY COULD HAVE DONE NO MORE TO MAKE THE SALE AS EASY AS POSSIBLE. I CAN'T PRAISE THE STAFF HIGHLY ENOUGH AND SHOULD ANY OF THEM LEAVE THEY WILL BE HARD TO REPLACE. MY OPINION OF THE SERVICE WAS HIGHLY PROFESSIONAL.

    Customer Relations Team 01-Dec-2017

    Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at Stratton Creber in the Padstow strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Moira and the entire team at the branch, many thanks. Sarah.<br />

  • Valued Customer 10-Nov-2017
    Customer Experience

    Exceptional service and communication

    Exceptional service and communication – note that I was selling, not buying – which kept me informed at every stage of the process. Selling a property 'by remote control', at a distance of some 200 miles, it was reassuring to feel the whole process was being handled so well by the team at Stratton Creber Looe

    Customer Relations Team 11-Nov-2017

    Stratton Creber in Looe always aim to provide a helpful and supportive experience for all of our customers and I am really pleased that this was the experience you had when selling through us, especially at such a difference. Thank you for your great 5* review! Scott.<br />

  • 09-Nov-2017
    Customer Experience

    My service feedback with Sales

    From start to finish the team at Looe and especially Adam at the Torpoint office, were very helpful, professional and informative during the recent sale of our holiday let property.

    Customer Relations Team 09-Nov-2017

    Thank you for your amazing 5* review of our dedicated team at Stratton Creber, Looe and Torpoint. It was brilliant to read that you found both our teams very helpful and professional during the recent sale of your holiday let property. Kind regards, Scott<br />

  • Sue & Paul Smith, Padstow 03-Nov-2017
    Customer Experience

    Would use again.

    Professional from start to finish, working around the fact that we were selling a property operating as a holiday letting business. Achieved an excellent price and followed the sale through to completion. Would certainly use them again.

    Customer Relations Team 03-Nov-2017

    Thank you for the fantastic 5* review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Stratton Creber Countrywide in the Padstow branch. Kind regards, Sarah.<br />

  • 02-Nov-2017
    Customer Experience

    My service feedback with Sales

    Very professional and cooperative

    Customer Relations Team 02-Nov-2017

    Thank you for the great review.  I'm pleased to see that you benefited from the efficient customer service provided by the  Stratton Creber Countrywide  team in Torpoint. However if you would like to give us further feedback as to how they could have made this a 5* experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah.<br />

  • Michael Willmore, Newquay Cornwall 20-Oct-2017
    Customer Experience

    The whole team provided a wonderful service for a seamless transaction

    They excelled in all departments from the telephone reception on the first call to exchange of contracts. Milly and Lilly were always helpful and informative, and Trevor showed a level of enthusiasm and expertise rarely experienced. In addition all members of staff rang me back exactly as they said they would and regularly communicated the progress of the sale. An all round brilliant performance. Many thanks

    Customer Relations Team 25-Oct-2017

    Thank you for this for the wonderful 5* review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Milly, Lilly, Trevor and the team at Stratton Creber, Newquay. Kind regards, Sarah.<br />